Answering Legal

Answering Legal is a specialized service designed to meet the needs of attorneys and law firms by offering virtual receptionist services tailored for the legal industry. This service ensures that law firms never miss a client call and maintain a high level of professional customer service around the clock.

🔹 24/7 Service: Answering Legal provides 24/7 live answering services, making sure that potential and existing clients’ calls are handled promptly, irrespective of the time of day. This is crucial for retaining clients and ensuring that urgent legal matters are addressed promptly.

🔹 Legal-Specific Training: The company’s receptionists are specially trained to handle legal calls. This ensures that when they interact with clients, they have a nuanced understanding of legal jargon and can effectively manage legal inquiries.

🔹 Customizable Call Handling: Answering Legal offers customizable call handling services that align with the specific requirements of the law firm. This includes options such as detailed message taking, scheduling appointments, transferring calls, and conducting client intakes.

🔹 CRM Integration: One of the standout features of Answering Legal is its capability to integrate seamlessly with popular CRM systems. This allows for efficient management of client data and ensures that all client interactions are recorded and organized systematically.

🔹 Bilingual Services: Recognizing the diverse client base that law firms often serve, Answering Legal offers bilingual receptionists, thereby helping firms cater to a wider audience and breaking language barriers.

Overall, Answering Legal’s services are a comprehensive solution for law firms looking to enhance their client communication and operational efficiency without investing in full-time, in-house receptionist staff.