CallCabinet Atmos

Call Cabinet Atmos is a comprehensive cloud-based software platform designed for call recording and quality management. As a robust enterprise solution, Atmos can capture, encrypt, store, and retrieve call records securely in adherence to industry compliance standards such as PCI-DSS, HIPAA, MiFID II, and more.

🔒 Security & Compliance
Atmos ensures that all recordings are encrypted both in transit and at rest, providing a high level of security to protect sensitive information. The platform is designed to comply with various global regulatory standards, ensuring that businesses using it remain compliant with industry requirements.

☁️ Cloud-Based Architecture
Being a cloud-centric tool, Atmos eliminates the need for on-premise hardware, significantly reducing infrastructure costs and allowing businesses to scale their call recording capacity as needed. The cloud model also facilitates effortless access to recordings from anywhere, promoting flexibility and convenience.

📊 Quality Management
In addition to recording calls, Atmos offers advanced analytics features that help businesses assess and improve customer service quality. The tool includes sentiment analysis, call transcription, and provides insights into customer interactions, allowing businesses to train and coach staff effectively.

🔄 Integration & Flexibility
Atmos integrates seamlessly with a wide array of VoIP and telephony systems, supporting diverse communication environments. Its API capabilities allow for further customization and integration with existing business workflows.

In summary, Call Cabinet Atmos is an invaluable tool for any organization seeking to strengthen its call recording, data security, and quality management functions without the overhead of complex infrastructures.